Kinaree
Families and residents at Kinaree

Heard from Families

What People Have Found Here

These are accounts from families who came to Kinaree at different stages and with different needs. We share them because we think the experiences of real people are more useful than anything we could write about ourselves.

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Client Experiences

What Families Share With Us

AT

Araya Thongchai

Bangkok, Thailand · March 2025

"When my mother's condition progressed, I was not ready to think about residential care. The team at Kinaree let us take our time, visit several times, and ask every question we had without pushing. When she moved in, she told me it didn't feel like a facility — that meant everything."

Palliative Comfort Care

PS

Phiraphon Saengdee

Nonthaburi · February 2025

"My parents have been in the Couples Program for four months. My father needs more support than my mother, but the arrangement works well — they eat meals together, they have their own routines, and the staff clearly know both of them as individuals. My mother told me she feels less anxious about the future than she did before."

Couples Residential Program

KM

Katherine Moreau

French national, Bangkok · January 2025

"As a foreigner coordinating care for my Thai mother-in-law from abroad, I needed a team that communicated clearly in both Thai and English. Kinaree handles this without effort. The updates are regular, honest, and detailed enough to be genuinely useful rather than reassuring without substance."

Palliative Comfort Care

WP

Wanlapa Prachanat

Bangkok · March 2025

"We used the Family Transition Consultation before making any decisions. Our family had very different views about what was the right path, and the sessions gave us a structured way to talk through the practical and emotional sides without it turning into a disagreement. I would recommend it to any family at that stage."

Family Transition Consultation

NC

Natthorn Charoenphol

Samut Prakan · February 2025

"The consistency of the staff was something I did not expect to matter as much as it did. My father recognises the people caring for him, and that familiarity has made a real difference to how settled he feels. It took a few weeks, but we noticed the change."

Palliative Comfort Care

SB

Siriporn Boonkerd

Bangkok · January 2025

"We had visited other places in Bangkok and came away feeling like we were being sold something. At Kinaree, the conversation was straightforward — they were honest about what they could and couldn't offer, and that honesty made us trust them. My parents have been in the Couples Program since November and we feel at ease visiting them."

Couples Residential Program

Detailed Accounts

Longer Stories from Families

The Situation

Keeping a couple together through different care needs

A husband and wife, both in their early eighties, were facing a situation where the husband's condition required more active nursing support than his wife needed. Their adult children wanted to keep them together but could not find a facility that would accommodate this.

Our Approach

The Couples Program allowed both to move into a shared space with separate care plans. The husband's plan addressed his physical needs and pain management. His wife's plan focused on social engagement and maintaining her daily independence. Staff worked across both plans while respecting the couple's routines.

What the Family Noticed

After a settling-in period of about three weeks, the family observed both partners were more relaxed than they had been in the months prior. Their daughter noted that her father's agitation — which had been increasing at home — reduced noticeably once the environment became predictable and familiar.

Duration: Ongoing (4+ months)

The Situation

A family divided on the right decision

Three adult siblings held genuinely different views on whether their mother — who had a progressing chronic condition — should remain at home with a carer or transition to residential care. The disagreement was affecting their relationship and delaying any action.

Our Approach

The family undertook four Family Transition Consultation sessions over six weeks. The sessions gave each sibling space to raise their concerns without the conversation escalating. The advisor helped the family assess the mother's actual care needs objectively and separate practical questions from emotional ones.

What the Family Noticed

By the end of the consultation series, two of the three siblings had shifted their position and the family reached a shared decision together. Their mother moved into palliative comfort care the following month. All three described the consultation process as the thing that made consensus possible.

Duration: 4 sessions over 6 weeks

At Kinaree

In Numbers

150+

Families supported since opening

4.8

Average family satisfaction score out of 5

18+

Years of combined geriatric care experience in the core team

3

Programs designed for different family situations and needs

Find Us

Contact Details

  • +66 2 421 6583
  • info@{{DOMAIN_NAME}}
  • 47/1 Phetkasem Road, Nong Khaem, Bangkok 10160
  • Monday – Sunday, 8:00 – 20:00 (ICT)

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